Senior Manager with over fifteen years of experience providing expert technical consultation and business leadership to diverse stakeholders.  Possesses a record of success customizing and executing action plans to drive business and departmental performance.  Has an MBA and holds extensive technical skills.  Core strengths include:

 

IT/Business Alignment ● Business Development ● Project Management

Budget Analysis ● Network and Infrastructure Management ● Training/Development

 

Key Accomplishments

 

·        Lead cross-functional teams to install, implement and deploy enterprise project portfolio management (EPPM) solutions for multiple local, regional, national and multi-national corporations.

 

·        Documented and improved business process for an engineering and manufacturing division of a multi-national energy services company resulting in streamlined design-to-manufacture processes.

 

·        Lead technology services team to upgrade legacy EPPM solution and optimize usage models at a multinational paper manufacturing company.

 

·        Directed development and execution of an enterprise-wide disaster recovery and business continuity plan at a multi-national plastics manufacturer providing automatic 7 day point-in-time recovery and off-site redundant backups.

 

·        Deployed multiple clients in hosted environment based on VMWare private cloud technology, hosting a Linux and Windows integrated domain.

 

Education

 

Masters of Business Administration                                                                 University of Florida

 

BS in Computer Science/ BS in Aquatic Biology                                 University of Texas at Austin

 

Professional Experience

 

Innovative Management Solutions

Senior Consultant                                                                9/2006-Present

Works directly with executives, senior management, program and project managers to coordinate the evolution and maintenance of enterprise systems.  Responsible for delivering technical and business solution specifications, installations, configurations, training and deployment for enterprise project and portfolio management solutions.   Gathers client requirements, designs and implements technical and business solutions to improve business alignment.  Use project portfolio management solutions for daily execution in support of customers.

 

Technical Solutions Consulting

Proprietor/Principal Consultant                                                                                7/2005-Present

Coordinated the start-up operations.  Provides expert IT consulting to a diverse client base while leading full-scale, complex project initiatives.  Present IT/Business alignment proposals to association Board, Chief Executives, senior management and business owners.  Conduct computer training on various related topics.  Implemented multiple PHP-based bulletin boards, enabling seamless graphic integrations into client websites. 

 

NAUI Services Group, Inc.

Project Manager                                                                                                       1/2004-6/2005

Consulted with accounts in customizing responses to RFPs.  Presented and negotiated services proposals to Board Members, Chief Executives and senior management.  Contracted writers to create manuscripts for training programs.  Performed competitor analyses, identifying and capitalizing on business growth opportunities.  Drafted and designed copy for the NSG corporate website. 

 

Central Plastics Company

Network Manager                                                                                                    10/2000-1/2004

Oversaw network, telecommunication, server infrastructure, and help desk functions leading a team of cross-functional members.  Managed capital budgeting.  Evaluated and established corporate help desk solutions with Internet and intranet portals.  Integrated LAN/WAN designs while installing Cisco Catalyst switches.  Forged and retained alliances with internal business units.  Improved trouble ticket response time 50%+ by installing a helpdesk solution.  Improved uptime through the design and integration of an effective system.

 

NAUI Worldwide

Information Technology Manager / Training Manager                                               9/1997-10/2000

Provided IT and training support.  Led network, desktop, and server installation, configuration, and maintenance operations.  Handled capital budgeting, resource procurement, and curriculum development efforts.  Oversaw a successful site relocation project.  Developed and presented a five-year IT equipment upgrade plan to senior executives, projecting full Internet connectivity and ensuring business alignment. 

 

Utility Partners

Senior Trainer/Team Leader                                                                                       7/1997-9/1997

Led a cross-functional team supporting QA testing, end-user and system administrator documentation, and client-site training functions.  Conducted end-user and system administrator instruction at sites nationwide using real-world scenarios. 

 

Software Academy

Senior Trainer/Facility Manager                                                                                6/1996-7/1997

Directed local facility P&L analysis, budgeting, hiring, training, evaluating, and scheduling efforts while overseeing a team of 25 personnel across three locations.  Created a policies and procedures manual to increase staff knowledge and improve efficiencies.  Administered Linux email and local Netware servers while maintaining WAN/VPN links.  Monitored 35 training workstations on a mixed TCP/IP and IPX/SPX network.  Built, installed, and configured six UNIX training servers for use at other corporate locations. 

Training Specialist                                                                                                     2/1996-6/1996

Provided training on diverse applications including MS, Lotus, Unix, and A+.  Led a team in customizing classes for clients.  Co-authored a Train-The-Trainer program complying with MCT and CTT+ standards.

 

Certifications

 

Oracle Primavera P6 Enterprise Project Portfolio Management Certified Implementation Specialist

Oracle Database 11g Administrator Certified Associate

IBM Signature Sales Method

IBM Certified Deployment Professional - Rational Portfolio Manager

 

Technical Experience

 

Platforms                                  Intel x86/x86-64, Macintosh, AS/400, PowerPC, SPARC, VMWare

 

Programming Languages                                   Perl, PHP, SQL, Java, HTML, Javascript, VBScript,

                                                                      Unix Shell Scripting, DOS/Windows Batch Scripting

 

Applications                                               Oracle eBusiness Suite, MS Suite, Lotus Notes/Domino,

                                               WordPerfect Suite, Lotus SmartSuite, Apache, Adobe Creative Suite

 

Operating Systems                                                           Windows, Linux, Solaris, AIX, Cisco IOS,

                                                                         Macintosh OS-X and Classic, DOS, OS/2, NetWare

 

Network Technologies               VPN (PPTP and IPSec), TCP/IP, SNMP, SMTP, Snort IDS, Apache,

                           IIS, POP3, FTP, RAS Dial-up, IPX/SPX, LAN, ISDN and T1 WAN, WLAN/WiFi,

               Veritas BackupExec, CheckPoint, Watchguard, Citrix, Various Network Monitoring Tools